Effective Date: 1^st January 2024

Attain Enterprise Solutions Limited ("we," "our," or "us") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when you purchase, use, or inquire about our software products and Microsoft-based solutions.

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Address

b. Technical Information

• IP address
• Device information (e.g., type, operating system, browser)
• Usage data related to our software products and services

c. Business Information

• Company name
• Job title
• Business address

 

2. How We Use Your Information

We use the information we collect to:

• Provide customer support and respond to inquiries.
• Improve and personalize our products and services.
• Communicate updates, promotions, and relevant information (with your consent).
• Comply with legal obligations and enforce our terms and conditions.

 

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Business Partners: For integration and support of Microsoft-based products and solutions.
• Legal and Regulatory Authorities: When required by law or to protect our rights and the safety of others.

 

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction. These measures include:

• Secure data storage and encryption.
• Regular security audits.
• Restricting access to personal information to authorized personnel only.

 

5. Your Rights

You have the following rights concerning your personal information:

• Access: Request details about the information we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request the deletion of your data, subject to legal and contractual obligations.
• Objection: Opt-out of certain uses of your information, such as direct marketing.

To exercise your rights, contact us at info@attain-es.com

 

6. Cookies and Tracking

We may use cookies and similar technologies to improve user experience and analyze website performance. You can manage cookie preferences through your browser settings.

 

7. Third-Party Links

Our website or products may include links to third-party websites, such as Microsoft services. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The "Effective Date" at the top of this policy will indicate the most recent update.

 

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Attain Enterprise Solutions Limited
Nairobi, Kenya
Email: info@attain-es.com
Phone:

Thank you for trusting Attain Enterprise Solutions Limited. We are dedicated to ensuring your privacy and security.